Made with Xara Web Designer Version Française Bob&Flo on facebook Bob&Flo on Twitter Bob&Flo links Bob&Flo on Tumblr TERMS AND CONDITIONS DELIVERY TIMES AND CHARGES We try to dispatch deliveries within 48hrs of receiving an order. Typical delivery times thereafter for Europe are 3 - 5 days, and 5 - 10 days for the rest of the world, however please allow up to 14 days for delivery. If we foresee any problems regarding delivery or stock availability, we will contact you by email. Standard delivery charges are added for countries within EU. Appropriate charges for all other destinations will be added to your order in the checkout process. PAYMENT We accept credit and debit cards, Paypal or direct bank transfer. Goods will not be dispatched until funds are cleared. RETURNS  Should you wish to return any item please complete the returns form and enclose it in with the returned item(s). Please ensure that you obtain proof of posting. We are unable to refund, replace or exchange goods for those that are lost in the post, without a proof of posting. LEGAL NOTICE Please be aware that we take every reasonable step to ensure that descriptions and specifications are correct. The reproduction of colours, styles and products are as accurate as the online photographic and web publishing process will allow, however, slight variations may occur. In compliance with the European Union (EU) Directive on Distance Selling, the following Terms & Conditions must be agreed to before buying any of our products or services. Please note that these do not affect your statutory rights as a consumer.